COUNTRY MANAGER BENELUX – Retail, B2B & Pro
KAVE HOME is a global home furnishing and decor design brand dedicated to inspiring unique, design-conscious individuals. As the third-largest retail industry worldwide, the furniture and decoration sector remains highly fragmented and is only beginning its journey towards full digitalization. At KAVE HOME, we see immense potential for innovation. Our team of 1000+ international professionals is committed to transforming the design-to-customer experience through outstanding value, sustainable products, and a best-in-class omnichannel journey.
To support our rapid expansion in Benelux, we are seeking exceptional talent to join our mission.
Mission
The Country Manager’s mission is to lead the strategic and operational development of commercial channels in the assigned country, driving sustainable growth through a strong sales network, B2B relationships, and specialized events.
They will also oversee both owned points of sale and partner points of sale, ensuring their proper operation and compliance with brand standards. They will ensure the maximization of commercial performance and brand expansion, fostering synergies between internal teams and maintaining high standards of service and quality.
Responsibilities
- Development of the PRO vertical in the country: Create and expand a national network of sales professionals specialized in professional clients, ensuring effective coverage in all regions of the country.
- Lead the country’s PRO team: Direct the sales team and be ultimately responsible for professional sales across all brand channels. Align teams to achieve sales and brand expansion objectives.
- Acquisition of PRO clients: Identify and acquire new professional clients.
- Event organization: Plan and coordinate events aimed at potential clients to present the brand and strengthen its presence.
- Supervision of owned points of sale: Manage, supervise, and develop our own stores, leading new openings and working directly with Store Managers to ensure the implementation of global retail best practices.
- Supervision of partner points of sale: Manage, supervise, and develop partner points of sale, ensuring compliance with brand standards and optimization of commercial performance.
- Management of B2B client relationships: Establish strategic relationships with key accounts, seeking new opportunities and joint projects to boost sales.
- Sales strategies: Design and execute sales strategies across the three channels to achieve commercial objectives.
- Analysis and reporting of results: Monitor commercial performance, analyze key indicators, and present periodic reports to Retail and B2B/Pro management, ensuring the achievement of established objectives.
- Internal coordination: Collaborate with product, marketing, interior design, and logistics teams to ensure efficient service aligned with company quality standards.
Location
- The candidate must be based in any BENELUX country.
- Availability to travel.
Education
- Bachelor’s degree in Business Administration, Marketing, Commercial Engineering, Economics, or related fields.
- Postgraduate education (MBA, Master’s in Commercial Management, Business Management) will be valued.
- Additional certifications in sales management, leadership, or business development are a plus.
Knowledge
- Knowledge of the professional channel in the interior design, architecture, hospitality, and built-to-rent sectors.
- Proficiency in the specific language of the assigned country and English.
Experience
- Minimum of 5 years’ experience in commercial management or sales positions.
- Experience in managing sales teams and strategic planning at a national level.
- In-depth knowledge of the local market and a successful track record in client acquisition and commercial network development.
- Experience in key account management and developing relationships with major clients (B2B).
- Knowledge in launching and expanding professional channels (PRO).
- Knowledge in managing the retail channel with owned stores (Retail).
Specific Competencies
- Strategic leadership
- Results orientation
- Business development
- Knowledge of the PRO (B2B) market
- Knowledge of the furniture retail market
- Strategic planning
- Analytical skills
- Customer orientation
- Communication and negotiation
- Adaptability and ability to work under pressure
What We Offer
- A high-growth environment with exceptional opportunities for personal and professional development
- The chance to develop and expand a new market within the firm
- Membership in a dynamic and ambitious international team
- Competitive salary and performance-based bonuses
- Departamento
- Retail
- Estado remoto
- Híbrido
Headquarters
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